@jianasponzo oh no! we are so sorry to hear that! tracking is sent to you via email within 5-10 business days from the date your payment was received. if you have not received your tracking information by the allotted time, we kindly ask that you reach out to our support team via our site help.boxycharm.com/contact so that they may further assist you with this matter ❤️
@enerysp__ hey lovely! the farmacy mask was included in one of the boxy variations this month! each month, we offer different shades, styles, and products that all value over $100. our boxy ships in random batches, we are unable to control which boxy variation each charmer will receive ❤️
I wished i had this one instead of the dr. brant
I wanted this 😢
I actually like this mask a lot, i massage it on and put honey on top of it 🤭
Im in love with this...... 🤤 i use it 3 to 2xs a week and my skin looks amazing 😉
Wish i had gotten this in my box!!
I can't wait to use it!! 😍
I’d rather have some skincare products, perfumes being sent ....i didn’t receive this either
I didn’t get this one too☹️
@boxycharm i’m reading posts as i’m contemplating signing up. i saw one person comment that the brow pencil they received didn’t match their hair. the boxy charm reply directed them to the quiz to personalize. but then i read this response and it says the boxes are shipped at random. so, which is it? are they cultivated based on a preference quiz or is it random?
@__avp__ some boxes are totally worth it but you never know what you're getting or if it will match your shade. its a toss up for me. i get mad and say i'm going to cancel then i see previews of the next box i give what i can't wear or don't like to my 13 year old daughter🙄
I see that many are not getting either the setting spray or the mask. why do u offer if it's going to be in such a small inventory. i get all excited waiting for my box to come and here i get another pallet (by the way this months pallet looks cheap and u have to use a lot to get the color)and the items that are least liked. makes me upset to think that the good items are random. i'm a bit disappointed because if u would see me i'm waiting like i'm an addict to boxycharm 🤣.
My palette was broken ...
Literally the only thing i wanted this month & didn’t get.
I am really loving mask thanks boxy!!
So happy i got this in my box 😍
I did not receive this item!
This can make skin more susceptible to sunburns. i would recommend not using this if you live somewhere sunny and sunscreen is not a first thought for you. i don’t not like that boxycharm would promote the use of this without putting a good facial sunscreen in the box as well.
The only item i wanted and didn't get. 😂😂😂
I have yet to get the good box. mine is the leftovers! this is the only thing i wanted but when that’s the case, one never gets it. i literally use max 2 things out of my boxycharm boxes lately. time to cancel again. last time they got me to come back with an email showing me the best of the next box and i didn’t get most of what they enticed me with to resign back up. so frustrating!!!
I love farmacy....so happy you included it in last month's box. it's a good brand overall. never disappointed with any of their products.